Ombudsmen and complaint services
There are a range of ombudsmen and complaint services in Victoria that may be able to resolve your dispute without you having to go to court. There are dedicated services that can assist with many types of disputes including:
- Consumer and business
- Disability and Discrimination
- Energy and water
- Financial products and services
Each organisation usually specialises in a specific type of dispute. For example, the Fair Work Ombudsman helps people with employment disputes.