Impact of COVID-19 on Victorian Community Legal Centres

The impact of COVID-19 was immense.

It affected every aspect of our lives in ways no one could have imagined.

The community legal sector was no different. The impact on our sector was unprecedented. We saw a sharp increase in the number of people accessing services and had to adapt to changed working environments and service delivery to meet demand as well as government requirements.

To gain a better understanding of the actual impact on the sector, the Federation of Community Legal Centres commissioned Ernst & Young.

The report found significant impacts across the sector and anticipated ongoing financial burdens and limited ability to meet the ever increasing needs as government supports were removed.

The report recognised that the free and holistic legal assistance provided by Community Legal Centres provides valuable early intervention by stopping the escalation of legal need and its associated individual and social consequences early. 

It stated that in the context of the COVID-19 crisis, investing in Community Legal Centres was, and continues to be, essential in ensuring that the growing number of Victorians at-risk of experiencing legal problems and being unable to resolve them are able to access crucial support, and to avoid the otherwise escalating burdens placed on other parts of Victoria’s public and social safety net.  

Download or read a full copy of the report here.



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