Victorian Community Legal Centres are collectively known for excellence in service delivery and accountability. This is supported by the Federation implementing the National Accreditation Scheme, which builds the credibility and capability of centres at a nationally-recognised level.
The National Accreditation Scheme is Community Legal Centres Australia’s industry-based certification process for Community Legal Centres. It supports and recognises good practice in the delivery of community legal services. Participation in the Scheme enables Community Legal Centres to maintain high service standards, and to reflect and develop increasingly effective governance and management practices. Through engaging with the National Accreditation Scheme, our members can improve service delivery and achieve greater outcomes for clients and the broader community.